Terms of Service
Legal terms and conditions for using unitpronovaes services
Terms of Service
These Terms of Service ("Terms") govern your use of the unitpronovaes website and services provided by unitpronovaes SARL, a company incorporated in Luxembourg with registration number RCSB624185 ("Company," "we," "us," or "our").
Acceptance of Terms
By accessing our website at unitpronovaes.pro or using our restaurant analytics services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
These terms constitute a legally binding agreement between you and unitpronovaes. Your continued use of our services indicates your acceptance of any updates to these terms.
Description of Services
unitpronovaes provides restaurant menu pricing analytics, performance analysis, and strategic consulting services. Our services include but are not limited to:
- Menu performance analysis and reporting
- Pricing optimisation recommendations
- Menu engineering consulting
- Competitive market analysis
- Strategic business consulting for restaurant operations
User Obligations
When using our website and services, you agree to:
- Provide accurate and complete information when requested
- Use our services only for lawful purposes and in accordance with these Terms
- Not interfere with or disrupt the integrity or performance of our services
- Not attempt to gain unauthorised access to our systems or data
- Respect the intellectual property rights of unitpronovaes and third parties
- Comply with all applicable laws and regulations in your jurisdiction
- Maintain the confidentiality of any login credentials or access information
Service Terms
Our analytics services are provided subject to the following conditions:
- Services are delivered according to the agreed scope and timeline specified in your service agreement
- Client data must be provided in a format and timeframe that allows for effective analysis
- Recommendations are based on data analysis and industry best practices but do not guarantee specific business outcomes
- Implementation of our recommendations remains the client's responsibility
- Additional services beyond the agreed scope may be subject to separate fees
Payment Terms
Payment terms for our services are as follows:
- Fees are due as specified in your service agreement or invoice
- Payment methods and schedules will be communicated at the time of engagement
- Late payments may be subject to additional charges as permitted by law
- All fees are exclusive of applicable taxes unless otherwise stated
- Refunds are provided only as specified in your service agreement
Intellectual Property
The unitpronovaes website, services, and all related content, including but not limited to text, graphics, logos, images, software, and methodologies, are the property of unitpronovaes or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to use our services for their intended purpose. This licence does not include the right to:
- Reproduce, distribute, or publicly display our proprietary content
- Modify, reverse engineer, or create derivative works from our services
- Use our trademarks, logos, or brand names without written permission
- Access or use our proprietary methodologies for competitive purposes
Confidentiality
We understand that our clients may share confidential business information with us during the course of providing analytics services. We commit to:
- Maintaining the confidentiality of all client data and business information
- Using client information solely for the purpose of providing agreed services
- Implementing appropriate security measures to protect confidential information
- Not disclosing client information to third parties without explicit consent
- Returning or destroying confidential information upon request or contract termination
Limitation of Liability
To the fullest extent permitted by applicable law, unitpronovaes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorised access to or use of our servers and/or personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, trojan horses, or the like that may be transmitted by any third party
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted through our services
Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount paid by you to unitpronovaes in the twelve (12) months preceding the claim.
Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
- Merchantability, fitness for a particular purpose, and non-infringement
- That our services will meet your specific requirements or expectations
- That our services will be uninterrupted, timely, secure, or error-free
- That the results obtained from using our services will be accurate or reliable
- That any defects in our services will be corrected
Indemnification
You agree to defend, indemnify, and hold harmless unitpronovaes, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgements, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
- Your violation of these Terms of Service
- Your use of our services in a manner not authorised by these Terms
- Your violation of any rights of another party, including intellectual property rights
- Any content or data you provide that infringes upon the rights of others
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Luxembourg, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.
If you are a consumer residing in the European Union, you may also have rights under your local consumer protection laws, and nothing in these Terms is intended to limit such rights.
Dispute Resolution
We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute through direct communication, we may pursue alternative dispute resolution methods, including mediation, before resorting to litigation.
Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms of Service
- Violation of applicable laws or regulations
- Fraudulent, abusive, or otherwise harmful behaviour
- Non-payment of fees when due
Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and unitpronovaes regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.
Modifications
We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: legal@unitpronovaes.pro
- Phone: +352 26846293
- Address: unitpronovaes SARL, Place d'Armes 109, 4499 Esch-sur-Alzette, Luxembourg
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.